Daan Foundation is committed to ensuring the transparent and responsible use of your donations. We take utmost care to process contributions according to your instructions, but understand that errors can occur. This policy outlines our process for refunding donations in case of unforeseen circumstances.

Eligible Refunds:

Erroneous Donations: If you believe a donation was processed incorrectly due to our error, please contact us within 2 business days of the transaction. We will investigate your claim and, if valid, initiate a full refund within 7 business days. Refunds may take additional time depending on your payment method.

Unclaimed Donations: If you request a refund within 2 days of the donation and haven’t received a tax exemption certificate, we will process your request as above.

Ineligible Refunds:

Donations claimed after 2 days.

Donations already used for charitable purposes.

Donations where a tax exemption certificate has been issued.

Refund Process:

To request a refund, please submit a written request to us within the eligible timeframe. Include the following information:

Full Name

Contact Information

Date of Donation

Donation Amount

Proof of Donation (e.g., bank statement, transaction ID)

Bank Details for Refund (if applicable)

Original Donation Receipt:

If you received a donation receipt, please return the original copy to our office address:

[Daan Foundation Office Address]

Additional Information:

We will never share your personal information with third parties without your consent.

This policy is subject to change without notice. We recommend reviewing it periodically.

For any questions or concerns, please contact us at daanfoundationindia@gmail.com